Refund & Return Policy

Last updated: September 20, 2026

We want you to feel confident about enrolling. This Refund & Return Policy explains how refunds and returns work for the Online Course, the Physical Course, and the Book.

1. Online & Physical Course refunds

• You may request a full refund within 7 days of enrollment, as long as you have not accessed more than the first module or attended more than one physical class.
• To request a refund, message us on WhatsApp with your name and enrollment details, using the number below.
• Approved refunds are processed within 5–7 working days, through the same payment method used at enrollment where possible.
• No refunds are issued after the 7-day window, or once more than one module has been accessed / more than one physical class has been attended.

2. The Book

• Since the book is a physical, one-time product, it can be returned within 3 days of delivery only if it arrives damaged or is the wrong item.
• Once the seal is opened and the book has been used, it is not eligible for return or refund.
• Please contact us within 24 hours of delivery on WhatsApp if there's an issue with your order.

3. Batch changes & transfers

If you're unable to continue in your enrolled batch, you may request to transfer your seat to the next available batch instead of a refund, subject to availability. Message us on WhatsApp to arrange this.

4. Non-refundable situations

• Change of mind after the 7-day window for courses, or after the book has been used
• Not attending classes or not accessing course material by choice
• Sharing your account or course access with others in violation of our Terms & Conditions

5. How to request a refund

Message us on WhatsApp with your full name, the course or product you enrolled in, and the reason for your request. We'll confirm eligibility and next steps within 24–48 hours.